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The Journal of Applied Behavioral Science
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An Institutional Perspective on Health Sector Reforms and the Process of Reframing Health Information Systems

Case Study From Mozambique

Bruno Piotti

Directorate of Planning and Cooperation, Ministry of Health, Mozambique

Baltazar Chilundo

Eduardo Mondlane University, Mozambique

Sundeep Sahay

University of Oslo, Norway

Health sector reform, including structural and process changes such as the incorporation of feasible information and communication technologies, is a priority in many least developed countries. However, such changes have not been particularly effective, the reasons for which will be explored in this article. Particular attention will be paid to attempts to integrate information systems in HIV/AIDS program in Mozambique. The article draws on new institutional theory to argue that the focus of this program on formal rules (i.e., Sector Wide Approach policy and national plans), which deemphasize the informal constraints at the point of service delivery (i.e., priority given to health care over reporting), has resulted in limited change. Furthermore, the limited overlap between the formal and informal domains raises the need for enhancing incentives and enforcement as key mechanisms through which more effective change can be enabled in the future.

Key Words: health sector reforms • institutional changes • integration of health IS and HIV/AIDS

The Journal of Applied Behavioral Science, Vol. 42, No. 1, 91-109 (2006)
DOI: 10.1177/0021886305285127


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W. J. Orlikowski and J. Yates
ICT and Organizational Change: A Commentary
Journal of Applied Behavioral Science, March 1, 2006; 42(1): 127 - 134.
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