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The Shifting Nature of OD Contracts: A Case Study

State University of New York at Buffalo.

Dorothy Smith

Buffalo Area Metropolitan Ministries.

An organization development intervention in an educational setting, which began at the level of formal goal setting and action planning, moved on to deal with emerging intergroup conflicts and an organizational undenvorld of unexamined and often unshared philosophies, beliefs, and attitudes about the role of formal education in society. The consultants were able to keep pace by diagnosing changes in the client system and renegotiating the contract accordingly.

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