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The Journal of Applied Behavioral Science
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Understanding Organizational Change: A Comparative Study of Multifaceted Interventions

William A Pasmore

Department of Organizational Behavior, Case Western Reserve University

Donald C. King

Department of Administrative Sciences, Purdue University

This article reports the results of a 21/2-year action research project designed to investigate the differential impacts of sociotechnical system, job redesign and survey feedback interventions on a wide array of attitudinal and performance measures in comparable units of an organization. It was found that the attitudinal effects of the interventions were quite similar; however, only the sociotechnical system intervention resulted in major productivity improvements and cost savings. Implications for research and practice are discussed.

The Journal of Applied Behavioral Science, Vol. 14, No. 4, 455-468 (1978)
DOI: 10.1177/002188637801400402
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